Refund policy

We have a 21 day return policy, you have this time frame to return your item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If you have an item that is missing, please contact us and we may organise either resending the item or issuing a refund based on your preference.

To start a return, please contact us. Please note shipping is to be paid at your own expense unless items are faulty.

You can always contact us for any other return question, thank you.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalised items), and personal care goods (such as skincare products). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We may exchange for change of size, shipping will be at customers expense. Please ensure items are in original condition with tags.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.